Money Back Guarantee Policy

XENLORITHOS is committed to ensuring the satisfaction of our customers with our products and services. In the event that our product does not meet your expectations, you are eligible to request a refund under the following conditions:

Eligibility for Refund

To qualify for a refund from XENLORITHOS, the following conditions must be met:

The refund request must be made within 30 days of the purchase date.
The product must be unused and in its original packaging.
Proof of purchase, such as a receipt or order confirmation, must be provided.

Non-Refundable Situations

Under certain conditions, XENLORITHOS reserves the right to decline refund requests, including but not limited to:

Products that have been used, damaged, or altered
Digital products once they have been downloaded or accessed
Services that have already been rendered

Refund Process

If your request for a refund is approved, XENLORITHOS will process the refund through the original payment method. The refund process typically takes 7-10 business days. Please note that the refund time may vary depending on your financial institution.

How to Request a Refund

To initiate a refund request, contact XENLORITHOS customer service through our website. Ensure you include your order details and reason for the refund. Our team will review your request and respond within 3 business days.

XENLORITHOS values your business and aims to resolve any issues promptly. We appreciate your understanding and cooperation throughout the refund process.